The missing concept of maintenance

30 07 2025
The reconstruction of Alpes Road – my business is top left

“The lack of a strong maintenance culture is a significant obstacle to sustainable development in many African countries, leading to premature deterioration of infrastructure and equipment. This “missing concept” stems from a combination of factors, including a perception that new items don’t require maintenance, inadequate financial resources, lack of skilled personnel, and a lack of clear O&M policies

The above quote is the Google AI overview of a search for – “missing concept of maintenance in Africa“. There are a whole host of links listed but my attention was drawn to this one on Instagram. The presenter argues that there is no concept of maintenance and indeed no word for it in many African cultures. Zimbabwe is not an exception.

Having watched the above clip I asked my staff what the local Shona word for maintenance is. They replied that it is chengeta which actually means “to look after” as in “chengeta mbudzi” – look after the goats. It’s a sore point in Zimbabwe that the road system, and indeed the country’s infrastructure in general, has been sorely neglected. The cynic in me says this is largely due to the kleptocratic nature of those in power – a concept that is highly developed.

Alpes Road along which my business is situated has been spectacular example of neglect for quite some time now. There was a splurge of road maintenance and building a couple of years back in preparation for the upcoming 2024 SADC summit and opening of the new Houses of Parliament, the latter being funded by the Chinese. An existing two lane road to the parliament was refurbished and another two lanes added. Roads along which visiting dignitaries might travel were re-tarred and road markings painted. Alpes Road (photo above) was partially restored but only as far as President Mnangagwa’s son’s waste dump project that aims to bring order to Harare’s waste disposal “system”. The remaining three kilometers to the Hatcliff suburb was ignored. Like a lot of Zimbabwe’s road system, both urban and rural, it is beyond repair and has to be rebuilt.

Driving along a near totally destroyed road to work every day is more than a bit tedious for me. Customers have either complained bitterly or gone somewhere else; few put up with the drive. I looked around in the area for an outlet site for these cash customers but nothing was available. There were occasional efforts to grade over the potholes but this resulted in clouds of dust that have necessitated washing our greenhouses every two weeks as the seedlings were being affected by the resulting shade. A regional petition was circulated and a few hundred signatures gathered, pleading for something to be done. It was passed on to the relevant authorities with more than a bit of cynicism. Nothing happened.

About three weeks ago piles of rubble started to appear on the road. Speculation was rife: was this really a rebuild or just a bit of gravel to temporarily fill the potholes? It seems that it’s a real rebuild. A message appeared on the WhatsApp group for the road (it really does warrant a group of its own) stating that the government road department (CMED) had responded to the petition and “engagement of community members” and was going to rebuild some 3km of the road. In return they were asking for assistance with fuel and lunch for the workers involved! Yes, all cash donations would be receipted.

A barrier has been erected by the rubbish tip to stop unnecessary traffic driving along the road whilst the construction vehicles are working. I have no trouble getting past it given that my company logo is on the door of my pickup but others have had difficulty and the trickle of customers coming to the nursery for cash sales has become less than a dribble. A large contract customer complained that she had to bully her way past. I teased her that $2 would have made it much easier – she said “never!”

Yesterday I had to get in a load of rooted gum tree cuttings from South Africa for a local company that has been tasked with re-afforesting large parts of the country where the native trees have been cut down for curing tobacco grown by small-scale farmers. All 320,000 of them were in a big truck with tri-axle trailer. I had to get permission to bring it through the neigbouring farm in case the road was impassable for such a big rig. At first the answer was a flat no, it would never fit down the narrow roads or gates but maybe we could use tractors and trailers to ferry the boxes from one side of the farm to the other – an option I was really hoping to avoid. I mentioned the issue to Miriam, who represented the company importing the gum cuttings, she told her boss who asked for the farm manager’s contact and suddenly permission was granted to get the truck through.

I took the truck driver along the proposed route and he said it was doable. An hour later we were offloading the boxes and by 5.30 p.m. he was out the gate and down the road being repaired.

This afternoon, whilst grappling with the logistics of transplanting the gum seedlings into trays to hold over for the customer, Jane called by for a donation to help pay for the diesel for the heavy machinery on the road. She was optimistic that she’d reach the target of $30,000 but did mention that roads engineer had admitted that government funding would probably not cover the rebuild of the last 800m or so.

Today I asked one of my foremen, Fabian, who’d just come back from Zambia if it was any better than Zimbabwe. “Not really” he replied. “Lusaka is filthy. The road to the parliament is new and clean and the rest of the roads are terrible with potholes.”

Taken five days later – they are moving fast!

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4 responses

30 07 2025
Tuppit's avatar serene62e84f843a

I wonder what proportion of any donations to the build might reach their intended destination.

31 08 2025
gonexc's avatar gonexc

It was all done transparently and with paperwork submitted and received so I think it was all pretty much A-Okay.

31 07 2025
benrichcurtis's avatar benrichcurtis

The joys of living in Africa…I don’t know how you do it Andrew… This is what we have to look forward to in Europe… If they don’t stop ‘the boats’ Cheers

Ben Curtis Dolwerdd Wern Road Garnant Ammanford SA181LN

1 08 2025
Kumbirai Thierry Nhamo's avatar Kumbirai Thierry Nhamo

“If they don’t stop the boats”! Hilarious πŸ˜‚πŸ˜‚

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